Cancellation & Refund Policy

This policy applies to consumer purchases of TrendyEvents services and digital content worldwide. Business customers are not entitled to statutory cooling-off rights but may receive goodwill refunds per this policy.

Pre-orders

  • You pay once for a pre-order. No auto-renewal. No recurring charges now.
  • Access to the service will start by 15.11.2025. We will notify you before access begins.
  • Your pre-order includes 12 months of access starting from your access start date.
  • No further charges during the included period; any renewal afterwards will be asked with separate express consent.
  • Before access begins you may cancel for a full refund.
  • Simple pre-order cancellation available at any time.
  • Prices are shown VAT-inclusive for EU/EEA. Outside the EU, taxes may be added where applicable.
  • If we delay launch more than 30 days beyond the ETA, you may cancel for a full refund.

EU/UK consumers — 14-day right to withdraw

You can withdraw within 14 days of contract conclusion without reason. For services, if you asked us to start during that period, we may deduct a proportionate amount. For digital content not on a tangible medium, once you expressly consent to immediate supply and acknowledge the loss of the right to withdraw, the statutory right no longer applies after delivery starts.

US customers — subscriptions and cancellations

We obtain your express informed consent to recurring charges and provide a simple online cancellation path that is at least as easy as sign-up. We will send acknowledgment emails with terms and renewal reminders for certain promotions and trials. California and other states require click-to-cancel functionality.

How to cancel or withdraw

Cancel anytime online at https://trendy.events/cancel or email contact@trendy.events. We will acknowledge receipt by email without delay.

Refunds

  • Refunds to the original payment method without fees, within 14 business days of your notice.
  • We process refunds without undue delay and no later than 14 days after receiving your notice. If service usage is due, we may deduct a proportionate amount where permitted.

Model withdrawal form

To: TrendyEvents, Clemens-August-Straße 5, 49751 Sögel, contact@trendy.events
I/we hereby withdraw from the contract for the provision of the following service:
— Ordered on (date): ____
— Name: ____
— Address: ____
— Signature (only if sent on paper): ____
— Date: ____

Last updated: 30 October 2025